Bristol Toyota customer reviews in Swansea MA

580 Testimonials

4.9 out of 5 stars

5 star

547

4 star

3 star

2 star

1 star

They made everything happen well and have been there to answer any question I have had.Looking forward to see how good the service department is.

Wags

2016-08-17

On many occasions I have had the pleasure of dealing with Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!!! Stephanie is always very professional, courteous, and goes above and beyond to make any situation a positive one. I am a professional in the Human Resources field and it is my job to find stellar employees and she is certainly one of them. Bristol Toyota is very lucky to have h... More

Basenjidog0202

2011-01-26

I had a fabulous experience when shopping for a new car. For me buying a car is exciting and a little nerve wrenching. I felt at ease the whole time. I was given the best option for me and I am not sorry one bit. Love the car! Highly recommend the dealership!

2016-08-16

First of all, I hate buying cars. I hate the gamesmanship: I hate being made to feel like a Supplicant, or an addict in need of a fix; I hate being made to feel guilty about striking a good bargain; I actually had a manager at a Honda dealership (rated very highly here, by the way) tell me about an internet price offered to me: “I don’t even want this deal. I’m not making anything on it,” At that moment, I decided that he was going to get his wish. He didn’t get that bad deal-or the sale. But I digress-to repeat, I hate the total car-buying experience. After walking out of a local dealership (“come on down”), I began to read reviews about them here, and on several occasions, was impressed by the number of reviewers who, after having been jerked around by this bunch, encouraged the reader to go to Bristol Toyota, assuring that the experience would be entirely different. To quote several reviewers who live in my area (near Attleboro), “It’s worth the trip”. They were right. My first contact with the dealership was with Internet Manager Barbara Azevedo, who responded to my email request for information with direct answers to my questions, and a very good offer on a new Corolla. That was all; just an answer to my email, a good offer and an invitation to follow up with the ball comfortably in my court, as it were. Very nice… I followed up, spoke with her on the telephone, and the relaxed and professional manner of the way she dealt with me drew me to their door. I was met by Sales Manager Brian Peruggi when I walked through the door. I told him what I wanted, showed him my internet offer, and he introduced me to Steve Blakely. This was no ‘hand-off’; Steve and Brian were now my team. In fact, a few times, Steve stayed late or even came in on his day off to be there for me. He was, at all times, professional, friendly and courteous, and I never, ever felt pressured or ‘handled’ in any way. And Brian was always a phone call away, no matter what the time. I was sold; now to sell the car to my wife, a Honda person who was skeptical. It was easy; I simply told her of my experience, and she came with me on my next visit, and understood what I was talking about. She will tell you that she has bought many cars, but never experienced anything like the friendliness and professionalism of Bristol Toyota. I cannot say enough about Brian Peruggi: although he is apparently the “go-to guy” in the dealership, and is constantly in demand, moving about the place like a whirling dervish, he found the time to stay with us throughout the entire process. He got us into our new Corolla with an incredible deal (yes, they honored the internet offer, and so much more); and while doing so, made us feel as though we were the only customers there. Bryan’s was the last hand I shook when I drove off in our new car. But the story continues: My twenty-something son needed new wheels and I brought him to Bristol. You know the rest. He got a great deal on a Corolla, he loves it, and he left Bristol Toyota feeling good about it. I had to have on more taste. I brought in a 2006 Magnum that had high mileage and was showing signs of age. No problem. New Prius. Lower payments. Three cars in one month; two of my own, and one for my son. And if I were looking for a car tomorrow, I would go there. Aside from the quotes (which were excellent) and the deals (which were fantastic) what I am left with is that for the first time in my entire life, I left an automobile dealership feeling good about my purchase and my experience. I feel as though I have made new friends who sell cars. We have another car that will be ready for trade-in in about another year and a half; and we will be going back to Bristol Toyota. My thanks to all of the DealerRater reviewers who told me: “It’s worth the trip,” It is.... More

davecuddy

2011-01-13

Sharon went above and beyond helping me find the right car for my needs. I was hesitant about changing car brands. Sharon allowed me test drive numerous vehicles and patiently answered all my questions so that I was confident about making a purchase.

Lorig

2016-08-16

Barabara and Buddy were very friendly and helpful(not at all sleazy like other dealers we visited). They were not pushy and they were very responsive--both in timeliness, positive/good answers and attitude. I highly recommend this dealer and was very happy to find them. Even though this dealer is 1.40 hours from my house, it is worth the trip to Bristol to interact with these folks! We love the Sequoia we bought from them too. I would love to send them more business.

MJAMW

2010-11-09

My experience at Toyota was above and beyond !! I will recommend them to anyone !!!!! Paul little and santos Rodrigo were amazing we were treated like family and got everything accomplished on a short time ! Again I want to thank Toyota for such great service and being welcomed like family !

Mellob123

2016-08-15

My experience with Bristol Toyota was great! I was considering a new car purchase because of the great end of year prices, incentives and financing going on. I wasn't convinced it was the right time for me though. Brian was very friendly and patient in explaining the options in vehicles and the possible payments. Everyone I dealt with was friendly and helpful but not pushy or agressive, which I greatly appreciated. Brian took the time to work with my busy schedule and accommodate my needs.... More

travlinman

2010-10-10

Ray, my sale person was awesome. He helped me from the time i walked in, to the time i drove out with my new truck. Recommend Raymond Howard.

TundraTRDpro

2016-08-15

I had a great buying experience at Bristol Toyota. All the employees I dealt with were extremely friendly, knowledgeable, and helpful. I feel that I got an excellent deal on my new Toyota truck and there was no stress involved in the buying process. I would definitely recommend this dealership to my friends and family.

chrissutter

2010-10-05

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