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Map 2283 Grand Army Highway, Swansea, MA (888) 824-6575

How Are We Doing?

What does VIP customer service look like on a daily basis? While we could write at length about the Bristol Toyota customer service difference, we know that actions speak louder than words. That’s why we invite you to hear from our customers here about what sets us apart from the competition. We hope you will take some time to look around and will consider leaving a review of your own one day.

760 Testimonials
4.9 out of 5 stars
5 star
721
4 star
39
3 star
0
2 star
0
1 star
0
Smoothest most stress free car buying experience ever! Our salesmans name was Bob Medieros, fantastic guy. Very personable and really listened to us while I babbled on and on about the perfect car and the perfect deal. Pulled car after car for us to check out and never once got pushy or impatient with us as we tried to decipher what was the right buy for us. Jimmy, the financial manager, amazing guy! We finalized our entire deal on a Sunday outside of registration and insurance. Today was the big day, car was ready......we were not. Both of us were at work. Jimmy had the car delivered to my wife's work and they picked up our trade and drove it back! Never dealt with anyone in the car business that has better customer service. Bristol Toyota is top notch! I'd give them 20 stars if I could!!... More
BRANDON MURPHY
2022-03-23
No pressure sales. Price advertised is pretty much what you get. Got a good deal. I’d ideal with them again
Noelia andrade
2022-03-22
From start to finish the transaction was smooth. Our Salesperson Sean was great, not pushy at all. Definitely recommend this place of business.
Elizabeth Ouk
2022-03-21
I appreciated the professional, respectful,no nonsense transaction when I bought a preowned car at Bristol Toyota.
Mary Cooper
2022-03-12
I dealt with Juan who was great made everything super easy! I recommend this place over any other dealership.
Keven Larkin
2022-03-08
Chris in sales has been a absolutely wonderful guy who really heard our needs and worked with us every inch of the way to make sure we got what we needed at a price we could afford. This will be the second car we have bought from Chris in the past 2 years and it was just as good an experience the second time as it was the first.
Ben Morgan-Dillon
2022-03-02
Excellent experience at Bristol Toyota. Internet sales staff, our salesman and the manager were all very professional, friendly and straight forward. First price offered was fair and I accepted it immediately.
Robert White
2022-02-24
I had a great experience buying my Tacoma from Bristol toyota. My salesmen was Andy and he and his management team went above and beyond to help me with the processes and what would better suit me. Would highly recommend them.
Rafael Rodriguez
2022-02-11
What a great experience I had at Bristol Toyota, from start to finish! Not only did they actually have the exact vehicle I was looking for, they worked with me and my budget to make it possible for me to buy it. From the front desk to the sales staff (Bob M) to the finance dept (Eric)- they went out of their way to make this a positive experience. I went to 2 other Toyota dealerships with no luck- and then I found Bristol Toyota. I highly recommend giving them a look when you’re in the market for a great car.... More
Maryann Seebeck
2022-01-28
Alex was absolutely amazing to work with! At one point I was ready to walk away but he showed me all my options and we were able to come up with a way for me to afford my new BEAUTIFUL 2022 Camry! He is very authentic, up-front, patient, and really did whatever he could to help with the buying process and even after the car was in my possession. 10000% recommend
Siobhan Macaruso
2022-01-27
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