 706 METACOM AVE.BRISTOL, RIPhone 1-800-496-2640Fax 401-253-0680Map / Directions
These are legitimate customer ratings of us at Bristol Toyota Scion. Each IPS address is tracked through dealerrater. If we were to put on a false rating we would be removed from the program. To see more of our customer feedback, please click the icon to the left of the home screen! Thank You & have a great day!
robsmithld
1/22/2010 12:49:30 PM
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Barb Azevedo and Buddy Bettencourt
My Review of Bristol Toyota Scion:
My wife and I had a fabulous experience with all of the staff at Bristol Toyota.
We were interested in purchasing a Prius, but having never driven one we weren't sure if we'd like it. I emailed Barb and arranged to test drive an 08 Prius they had on the lot, but was outside of our price range. We arrived and a manager immediately introduced us to a sales associate (Buddy) to test drive the vehicle. He gave us a great lesson on how the vehicle worked and we took it for a spin. We got back to the dealership and he answered questions - never once trying to get us to buy the car since they knew our interest was only to drive one.
After a week or so of searching at other dealerships with very different experiences than that of Bristol Toyota, we managed to finance a deal that let us drive the immaculate 08 Prius we test drive that first night home.
The vehicle was offered, not negotiated - but offered, at several hundred dollars below Edmunds.com's True Market Value and with a small addition to the sales price has a 7 year/ 100000 mile warranty that covers almost anything. Any problems, we'll take the vehicle back to Bristol Toyota because they're customer service is head and shoulders above every other Toyota dealer within 25 miles.
milkman223My Review of Bristol Toyota Scion:This is the 2nd time in 7 months that Julian and the Dealership has exceeded my expectations. On both occasions, they provided an efficient, hassle free purchasing experience. In addition, they went above and beyond to search, locate, and customize a truck to fit my needs.
tacoma03
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: barbara , ana , brian , jessie
My Review of Bristol Toyota Scion:
by far the best dealership experince i've had . i shopped online for a certified truck and contacted those dealerships closest to me . There were 5 within a 250 mile radius that had in stock the tacoma truck i was interested in . the only one to follow up on my inquires expeditously was Bristol Toyota . within a short amount of time after my first call i had put a deposit on a truck , received an email confirmation , then a call to make sure i had received the email . following that a map to the dealership via email since i was coming from New York .to top it all off i personally visited my local dealer and gave him all the information and still to this day have not received a follow up call concerning my. thank you bristol toyota for the positive experience ,looking forward to my next purchase with you . keep up the great work on site and especially the internet . she was the one that got me there .
dinalyoung
Reason for Visit (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Barbara Azevedo
My Review of Bristol Toyota Scion:
The internet quoting process and personal follow-up phone calls made a difference in my decision of which dealership to work with. Barbara was very personable and enjoyable to speak to by phone and also responsive to my requests for additional information.
Patrice914
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Barbara Azevedo
My Review of Bristol Toyota Scion:
Our experience with Bristol Toyota has been excellent. We first met Barbara Azevedo throught their website, and we were impressed with her professionalism and expertise. Upon entering the showroom, we knew that we want to purchase our Camry from Bristol Toyota. The staff are friendly, respectful, and most accommodating to their customers. When in the market for a new car, we advise you to visit www.bristoltoyota.com and arrange for a test drive. Ask for Barbara!
Jules15
Reason for Visit: Sales (Used)
I recommend this dealer:Yes
Employee(s) Dealt With: Barbara Azevedo, Bud Bettencourt
My Review of Bristol Toyota Scion:
I had a great experience purchasing my car at Bristol Toyota. The Internet Sales Manager was more professional and knowledgeable than any other dealership I have dealt with. She was extremely helpful and returned my emails promptly.
The salesman was very accomodating and patient throughout the entire process. It was a pleasure working with everyone.
pmk02906
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Barbara, Scott, Brian My Review of Bristol Toyota Scion:Working with Barbara by email and in person was straightforward and pleasant. She gave us all the information we requested and offered more besides. She even provided a detailed answer to an email at 10:30 at night! The transaction itself was smooth, and the staff was friendly and helpful. No pressure tactics, just a good deal and people who treat you like a rational adult.
RedsoxJudy
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Barbara Azevedo, Ana Teves My Review of Bristol Toyota Scion:I have put off buying a new vehicle for a long time because I did not believe I could trust a car dealer. But at Bristol Toyota I found a dealer I could trust, and I bought my new van. My experience at Bristol Toyota was positive from start to finish. Barbara Azevedo, the internet manager who walked me through the process from start to finish, was knowledgeable and PATIENT with my need to take my time making a decision. I was allowed to explore options without pressure, I was provided with information and choices, and I got a great deal. She is a consumate professional who matched my list of "wants" with a vehicle that is perfect for me. And I found my meeting with Ana Teves to finalize the financial details of the sale was both easy and informative. I recommend Bristol Toyota without reservation.
JOHNMEDWARREN
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: 2 My Review of Bristol Toyota Scion:We live about 30 min away from Bristol. We went to 4 toyota dealers in RI and Mass. Bristol was unlike many of the other dealer's. My salesperson Joe Demelo was the sole reason we bought there. Other salespeople we dealt with were high pressure,didn't know much about the vehicle options. He even took the time to show me everything about my car. We took a test-drive, Joe wanted to make sure I was comfortable with the seating...visability...and most of all if I liked the car. Once I picked out what I prefered, he had my trade-in evaluated. We agreed to the value of the trade. I am now driving the nicest car I have ever owned. What shocked me was this, The first time I met Joe we told him we were going to Boch Toyota in Attleboro and Colonial Toyota. My husband asked him what he thought of those larger dealer's. Not ever working for those dealership's Joe said, I am sure they are okay but I will let you make your own choice of where to purchase. Boy, was that an understatement...after dealing with very inexperienced salespeople, arrogant sales managers, we were turned off. We immeadiately called Joe at Bristol Toyota and placed an order. Joe thought my story was funny, I asked him why, he stated he new all along that he would be safe letting us test the water's at other dealership's and that would be my conclusion. He was right!!! We felt like we have known him forever, he made us laugh as he was doing his job. He was the most informative,caring,and happiest guy we have met quite sometime. I feel he is part of the reason that Bristol Toyota has won all those awards he told us about. Bristol Toyota is OUR place and Joe is our MAN. |
